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Frequently asked questions
1
How do I place an order or start a project?
Submit files through our online Print Preparation Form, or reach out for an email consultation if you’d like to talk through options first.
1
What file types do you accept?
We accept PNG, JPG, PDF, and TIFF. For File Polish + Proof, please also include any editable working files (for example, layered PSDs) so adjustments can be made cleanly.
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What sizes can you print?
We can print standard or custom sizes up to 42” on the short side, with virtually unlimited length.
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What’s your turnaround time?
Turnaround is quoted per project, but most standard-size orders are completed within 5 business days.